Rafael Moscatel, CRM, IGP, is the Director of Information Governance at Farmers Insurance Group where he leads the Records Compliance and Litigation Support units. He is an accomplished executive with over twenty years of experience implementing world class records retention, analytics, data governance and compliance programs for large enterprises. He has an extensive background in driving long range corporate planning strategies and spearheading change management initiatives within highly regulated industries. Rafael is a Certified Records Manager and an Information Governance Professional. He writes frequently about Records, Archives and Information Management on his blog, "Content & Context."