Managing Information in the Social, Local, and Mobile Era

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Student Quotes

  • "An ideal mix of strategy, technology, and organizational aspects that provide the individual with the right tools and guidance to excel in their professional careers and transfer this knowledge to the organization. An absolute recommendation to everyone ... to grow in their field." Attendee from The Netherlands
  • "I would recommend this course to anyone involved with an ECM initiative. There are really only two choices: 1) try it without formal training, and allow time for rework; or 2) be wise and learn from others' mistakes...take the training." Attendee from Massachusetts
  • "It shouldn't be about the tool you use. It is about making the process work for you and your business." Attendee from Oklahoma

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Home > Conference > Pre-Conference Sessions

Pre-Conference Sessions
Monday, March 19, 2012 - 9:00 am - 5:00 pm

Bob Larrivee
Bob Larrivee
Director
AIIM

AIIM Enterprise Content Management Practitioner Certificate Program

Learn how to take control of your information assets.

The ECM Practitioner course provides you with an excellent understanding of strategies, methods, and tools for managing content. This includes technologies and global best practices for information architecture, scanning/imaging, metadata, taxonomies, content security, process management and automation, findability , delivery, and presentation.

Learn:

  • Business benefits of ECM
  • ECM technologies such as document management, imaging, records management, workflow, Web content management, and collaboration
  • Preferred approaches, platforms vs solutions, enterprise vs departmental
  • Information architecture, interoperability, and integration
  • Sources of information and appropriate capture and migration mechanisms
  • Metadata and indexing
  • Types of taxonomies and their value
  • Ontologies and folksonomies
  • Different levels of access control and security
  • Process improvements and automation
  • Search and retrieval technologies
  • Different ways of delivering information and content to employees, partners, and customers
  • Existing and emerging trends such as Web 2.0, SaaS, and Open Source

Attendees will get access to supporting online course modules and the exam for 6 months, and be awarded the ECM Practitioner designation after passing the online exam.

Nick Inglis
Nick Inglis
Program Manager, SharePoint
AIIM

AIIM SharePoint Practitioner Certificate Program

Learn best practices for sharing and managing information on the SharePoint platform.

SharePoint has become one of Microsoft’s fastest-selling products of all time, but a successful implementation requires a strategy and structure for how to share and manage information. Microsoft provides technical training on SharePoint, and AIIM provides you with an excellent understanding of global best practices for sharing and managing information with the SharePoint platform. Get the real story about what's possible with SharePoint 2010, and learn about solutions that complement SharePoint.

Learn about:

AIIM SharePoint Practitioner Program

Attendees will get access to supporting online course modules and the exam for 6 months, and be awarded the SharePoint Practitioner designation after passing the online exam.

Jesse Wilkins
Jesse Wilkins
Director
AIIM

AIIM Social Media Governance Practitioner Certificate Program

Learn how to take control of your social business assets.

The SMG Practitioner course provides you with an excellent understanding of strategies, methods, and tools for managing content from social business applications, both inside the firewall and commercial/hosted applications.

This includes incorporating social business technologies into a governance framework, developing policies and procedures, identifying roles and responsibilities, and capturing and producing social content for litigation or as part of a records program.

Learn:

  • How to define information governance in the age of social media
  • Different governance considerations for internal vs. external social business tools and platforms
  • Social media governance roles and responsibilities
  • A framework for developing an effective social media policy
  • Types of policy elements to include in a comprehensive social media policy
  • Policy considerations for specific tools like Facebook, Twitter, and LinkedIn
  • How to identify unofficial, rogue, and satirical social media accounts and how to address them
  • How to capture social content as records
  • How to produce social content in response to litigation or audit
  • Social media and public records legislation
  • Privacy and social media
  • How to monitor and measure user activity and productivity
  • How to monitor social media for brand awareness, competitive intelligence, and sentiment analysis
  • Different types of social business applications including platforms, monitoring applications, and compliance applications
  • Capabilities required for enterprise social business technologies

Attendees will get access to supporting online course modules and the exam for 6 months, and be awarded the SMG Practitioner designation after passing the online exam.

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